Q: How long has Freedom Cleaning been in business?
A: Freedom Cleaning was established in January of 2006, registered as a sole proprietorship with the State of Minnesota. We are not a chain or franchise, but rather a local; family owned and operated small business.
Q: Is Freedom Cleaning insured?
A: Yes. If anything is damaged in your home, or an employee hurts themselves, we carry Workers Compensation Insurance as well as liability insurance. We are fully covered!
Q: Are your team members "actual" employees and not contractors or a third party?
A: Our team members are "actual" employees. We also do complete background checks and all employees receive training to clean to the standards that our clients expect from us.
Q: Do you offer in-home estimates?
A: Yes, in addition to being able to get a quote from our calculator page, we offer free in-home estimates. These estimates can be scheduled at a time that is convenient for the prospective client and usually only take 1/2 hour of their time. You may schedule an in-home estimate here. The in-home estimate is the best way to determine how much it will cost to clean your home.
Q: Do you offer a guarantee?
A: Yes, if you are not satisfied with aspects of your home cleaning, and contact us within 12 hours of your cleaning, we will return to correct the issue at no charge.
Q: Will the same people be cleaning my home each time?
A: We make every effort to ensure that you have the same cleaners iun your home each and every time.
Q: Do you work on weekends?
A: No. Our office hours are Monday through Friday between 8:00 a.m. and 5:00 p.m. Cleanings are done starting at 9:00 a.m. and our teams work until all the cleanings are done for the day.
Q: Do I need to be home for you to clean?
A: The majority of our clients are not home on cleaning day, but this is up to the home owner, whatever makes you most comfortable.
Q: Do you supply cleaning products and your own equipment?
A We do supply our own cleaning products. We use green cleaning products made by Restore Natural as well as microfiber dusting cloths and mops. We also use hepa-filtered backpack and upright vacuums, all of which we bring to each job. There is no need for you to provide anything unless you have a product that you prefer, such as a specific granite cleaner, for example.
Q: What areas of the Twin Cities do you service?
A: Our service area is primarily Anoka County. However, if an opportunity should arise to serve a client in an area where we have established clients, we would be happy to look at the situation.
Note: We at Freedom Cleaning appreciate input from the client, as a matter of fact, we strongly encourage it. This is especially important after the initial cleaning.