Welcome to the home of Freedom Cleaning Services!
FAQ
You've got questions.  We've got answers.

 

 

 

 

Q:  How long has Freedom Cleaning been in business?

A:  Freedom Cleaning was established in January of 2006, registered as a sole proprietorship with the State of Minnesota.   We are not a chain or franchise, but rather a local; family owned and operated small business. 

Q: Is Freedom Cleaning insured?

A: Yes.  If anything is damaged in your home, or an employee hurts themselves, we carry Workers Compensation Insurance as well as liability insurance.  We are fully covered!

Q: Are your team members "actual" employees and not contractors or a third party?

A: Our team members are "actual" employees.   We also do complete background checks and all employees receive training to clean to the standards that our clients expect from us. 

Q: Do you offer in-home estimates?

A: Yes, in addition to being able to get a quote from our calculator page, we offer free in-home estimates.  These estimates can be scheduled at a time that is convenient for the prospective client and usually only take 1/2 hour of their time.  You may schedule an in-home estimate here.  The in-home estimate is the best way to determine how much it will cost to clean your home.

Q: Do you offer a guarantee?

A:  Yes, if you are not satisfied with aspects of your home cleaning, and contact us within 12 hours of your cleaning, we will return to correct the issue at no charge. 

Q: Will the same people be cleaning my home each time?

A:  We make every effort to ensure that you have the same cleaners iun your home each and every time. 

Q:  Do you work on weekends?

A:  No.  Our office hours are Monday through Friday between 8:00 a.m. and 5:00 p.m.  Cleanings are done starting at 9:00 a.m. and our teams work until all the cleanings are done for the day.

Q: Do I need to be home for you to clean?

A:  The majority of our clients are not home on cleaning day, but this is up to the home owner, whatever makes you most comfortable. 

Q: Do you supply cleaning products and your own equipment?

A We do supply our own cleaning products.  We use green cleaning products made by Restore Natural as well as microfiber dusting cloths and mops.  We also use hepa-filtered backpack and upright vacuums, all of which we bring to each job.  There is no need for you to provide anything unless you have a product that you prefer, such as a specific granite cleaner, for example. 

Q: What areas of the Twin Cities do you service?

A: Our service area  is primarily Anoka County.  However, if an opportunity should arise to serve a client in an area where we have established clients, we would be happy to look at the situation.

Note: We at Freedom Cleaning appreciate input from the client, as a matter of fact, we strongly encourage it. This is especially important after the initial cleaning.  

 

Copyright 2016 © Freedom Cleaning Services. Ham Lake based Freedom Cleaning Services offers professional home cleaning services to busy families in Andover, Blaine, Ham Lake, Fridley, Coon Rapids